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Deployment and support requirements

Understand the hosted service and discuss deployment, availability, or support needs.

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Cherami is a hosted service. Connect through the HTTP API, remote MCP, or the plugin; there is no customer deployment to configure.

When your requirements go beyond the hosted service

If your work requires a dedicated deployment, running Cherami in infrastructure you manage, contractual availability commitments, or agreed support response times, email hello@cherami.to. Tell us what you need and what makes it necessary for your use.

Dedicated deployments and contractual availability or support-response guarantees are not currently offered. This is a requirements discussion, not a delivery commitment; the Terms of Service continue to apply.

Get help with the current service

For a problem with your connection or mail, use the support guide or email hello directly. Ordinary support is available to everyone.

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